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The Science of Conversation: How To Say What You Mean, Be Heard, and Stop People-Pleasing | Alison Wood Brooks
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The Science of Conversation: How To Say What You Mean, Be Heard, and Stop People-Pleasing | Alison Wood Brooks

You talk all day. Here’s how to do it better, according to a professor from Harvard Business School.

Alison Wood Brooks comes from the Harvard Business School, where she teaches a course called “TALK: How to Talk Gooder in Business and Life,” which she has now turned into a book, called TALK: The Science of Conversation and the Art of Being Ourselves.

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Episode Cheatsheet

The big takeaway

Alison Wood Brooks joins Dan Harris to unveil the surprisingly trainable science of conversation. Alison reveals that good conversation isn’t just an inborn gift—it's a skill built by awareness, practice, and strategic choices. From mastering small talk to balancing kindness with self-disclosure, she shares how being intentional in conversation can transform relationships, careers, and everyday happiness.

The science & tactics of meaningful conversation

Key takeaways:

  • Conversations are skills, not just talents: Anyone can improve their conversational chops—it’s not just for “naturals.”

  • AI-proof your future: In an era where “hard skills” can be automated, “soft” skills like conversation and empathy are more valuable than ever.

  • Great conversationalists mix focusing on others and sharing about themselves: It’s about ping-ponging between curiosity and authenticity, not just people-pleasing.

  • Small talk isn’t evil—it’s a launchpad: The problem is staying there too long. Move quickly to real, personal topics for deeper connection.

6 practical tips to level up your conversation game:

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